Privacy policy

We only process the data you give us voluntarily when you contact us. The contact form asks for: name, email address, company (optional), service of interest (optional) and the message you write.

If you reach us through WhatsApp or email, we process the data contained in that conversation: your phone number or email address and the content of your messages.

This site uses no advertising, analytics or tracking cookies. We do not build behavioural profiles and we do not track your browsing across sites.

To answer your enquiry and follow up commercially: preparing a proposal, scheduling a free discovery call, or resolving your questions about our services.

We do not use your data for any purpose other than the one you contacted us about, and we will not send you bulk marketing communications without your prior consent.

Processing is based on your consent, given when you submit the form or write to us through the published channels, and on the legitimate interest of handling the pre-contractual relationship created by your request.

We do not sell, rent or transfer your personal data to third parties for commercial purposes.

The contact form is processed through Web3Forms, an external service that receives the message and forwards it to us by email. This provider stores a temporary copy of the submission according to its own retention policy.

The site is hosted on Hostinger which, like any web server, logs technical access data (IP address, date and time, browser) for security and operational purposes.

We keep your message for as long as the commercial relationship lasts and, afterwards, for the period needed to meet legal obligations or handle potential claims. If you ask us to delete it and no legal obligation requires us to keep it, we will do so.

You may request at any time access to your data, its rectification if inaccurate, its deletion, the restriction of or objection to its processing, and the portability of the information you have provided.

To exercise any of these rights, write to contacto@sumadda.com stating which one you wish to exercise. We will respond within the periods set out by applicable law.

If you believe your request has not been handled properly, you may file a complaint with the competent data protection authority in Ecuador.

The site is served entirely over HTTPS and applies security headers that restrict the origin of loaded resources. We apply reasonable technical and organisational measures to protect the information, although no internet-connected system can guarantee absolute security.

We may update this policy to reflect legal changes or changes to our services. The date of the latest update always appears at the top of this page.